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Location

CodeMode, The Commons,
80 Market Street,
South Melbourne,
VIC 3205, Australia

Phone / WhatsApp

(+61) 390 28 28 66

Working hours

Mon - Fri: 9am - 6pm
Weekends & Public Holidays: Closed
Location

Where you can find us

We can be found at The Commons in South Melbourne.
The CommonsThe Commons
faq

Frequently Asked Questions

Why wouldn’t I just hire a full-time designer / developer?

It's not uncommon for clients to inquire about the advantages of engaging with our service plans as opposed to hiring a designer or developer directly. Our pricing plans offer not only comprehensive expertise and reliability but also alleviate the burdens associated with hiring and managing a multifaceted team.

To further shed light on this:

1. Expertise and Affordability:
Our service plans encompass a team of dedicated professionals, spanning from project managers and creative UX/UI designers to experienced software architects and specialised web, frontend, backend, iOS, and Android developers. For clients to hire these roles individually on-shore could cost over $500,000 per year, not to mention the challenges of management and quality control. With our flexible monthly plans (pause or cancel any time), clients gain access to a seasoned and reliable workforce at affordable rates.

2. Hiring and Management:
Embracing our service plans eliminates the complexities of hiring, orchestrating, and ensuring the quality of each role individually. Even renowned brands struggle to fill their tech vacancies, so you’d easily spend 6-12 months on the hiring process alone. It’s also big a responsibility to employ someone full-time and you may not have enough work to keep them busy at all times, yet there are strict rules with regards to letting people go.

3. Quality and Reliability:
Clients who have hired freelancers in the past often tell us about the challenges associated with working with freelancers, such as low-quality code, poor communication and reliability. Some freelancers even abandoned client projects without warning, leaving the clients in the lurch and without access to their own code. With us, you can secure a highly capable and reliable workforce, tap into their talents as and when needed, and drive your projects forward with confidence.

Who are the designers / developers?

CodeMode has a team of experienced on-shore and overseas developers and designers. Our team has a proven track record of building successful apps and custom software.

We only hire the top 10% of developers and designers globally. They are managed directly by our CEO Prageeth, who has worked for renowned Silicon Valley companies, which ensures a high standard of code quality.

How do I submit a request?

We offer a range of channels for you to submit your requests. Popular methods include using platforms like Trello, GoogleDocs, email briefs, recorded videos, calls, or engaging in a scoping workshop tailored to your plan. To ensure complete clarity, our team may engage in email correspondence and calls, diligently addressing any queries.

How many requests can I submit?

After joining one of our plans, you can add as many requests to your pipeline as you want, and they’ll be delivered according to your plan’s limit of simultaneous requests.

What if I only have a single request?

You can submit a single request and pause your plan when it’s done. Once you have more requests, you can resume your plan.

How fast will the work be done?

The timeline depends on the complexity of your requests. Once you share your requests with us, our team will translate the overarching concept into practical, technical tickets, each assigned a "complexity level". These levels are accompanied by estimated timelines, providing transparency in the project's duration.

How does the pause / cancel option work?

You can request to pause or cancel your plan any time. Billing cycles are based on 31 days. To give you an example: You could use your plan for 15 days and then pause it, which means you have 16 days remaining which you can use in the future when you’re ready to resume.

Can I get a refund if I don’t like the service?

While we offer the ability to pause or cancel plans going forward, we are unable to offer refunds for billing periods that have already started.

Can I request design work only?

Yes, you can request design work only through the BasicPlan, which also covers web development should you want/need that.

What kind of apps can you build?

We have a team of highly experienced developers, so we can build a large variety of apps, depending on the client requirements: from web apps to mobile apps; native apps to cross-platform apps, iOS to Android, and customised apps. We can also do integations with third-party software, which means you can integrate with your existing software in most cases (given they provide the necessary APIs).

How long does it take to build an app or custom software?

The amount of time required to build custom software or an app can vary widely.

Simple apps with basic features may take a few weeks to months to develop, while more complex apps with advanced functionality can take several months or even a year or more to complete.

Custom software projects can take even longer, as they often involve more complex requirements and integration with existing systems.

The development process typically involves several stages, including planning, design, development, testing, and deployment. Each of these stages requires a significant amount of time and effort, and the overall timeline can be affected by changes in requirements, unexpected challenges, or other factors such as delays from third-party collaborations.

What is the difference between custom software and app development?

Custom software and app development both involve the creation of software programs, but they differ in terms of their scope, functionality, and intended use.

Custom software refers to a program that is designed and developed to meet the specific needs of a particular business. This can include software for managing inventory, customer data, financial transactions, or any other process that is unique to the business. Custom software is often developed by a team of professional software developers, who work closely with the client to understand their requirements and develop a solution that meets their specific needs.

App development, on the other hand, typically refers to the creation of a software program that is designed to run on a mobile device or computer. Apps can be designed for a variety of purposes, including gaming, social media, productivity, and more. App development is often focused on creating a user-friendly interface and delivering a seamless user experience.